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Privacy Policy

Last updated: 23 July 2026

Privacy Policy - Pharmacy Weight Loss Darton

Pharmacy Weight Loss Darton | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Darton is a GPhC registered online pharmacy weight loss clinic serving customers in Darton and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.

1. Data We Collect

When you use our services, we may collect and store the following categories of personal information:

Personal details: Your full name, date of birth, address, email address, and phone number.

Health information: Medical history, current medications, weight, BMI, and other health data provided during your consultation. This is classified as special category data under UK GDPR and is handled with the highest level of care.

Payment information: Transaction details processed securely through our payment provider. We do not store full card details on our systems.

Technical data: IP address, browser type, and website usage data collected when you visit our website.

2. How We Use Your Data

We use your personal data for the following purposes:

Providing pharmacy services: To process your consultation, assess your suitability for weight loss treatment, and dispense and deliver medication safely. Approved orders are dispatched within 1 working day following pharmacist approval.

Clinical safety: To ensure your treatment is appropriate, monitor your progress, and communicate important health information related to your care.

Regulatory compliance: To meet our legal and professional obligations as a GPhC registered pharmacy, including maintaining accurate prescription and dispensing records.

Communication: To send you order updates, appointment reminders, and service-related notifications. We will only contact you for marketing purposes if you have given your explicit consent.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare services under Article 9(2)(h) of the UK GDPR.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, as well as optional analytics cookies to measure site performance. You may accept or decline non-essential cookies through our cookie consent banner when you first visit the site. You can also manage cookie preferences through your browser settings at any time.

4. Third Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: With GPs or other clinical professionals where it is necessary for your safe treatment or in cases of clinical concern.

Delivery partners: With our courier service, limited to the information required to complete your order delivery securely.

Payment processors: With our secure payment provider solely to process your transaction.

Legal requirements: Where we are required to disclose information by law, regulatory authority, or court order, including the GPhC and other relevant bodies.

All third parties we work with are contractually required to handle your data securely and in accordance with UK GDPR.

5. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment records are retained in line with financial and legal requirements.

6. Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data where it is no longer necessary to retain it. You may also request that we restrict how we process your data or object to certain types of processing.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours. If you have concerns about how your data is handled, you are entitled to raise a complaint with the relevant supervisory authority.

7. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please do not hesitate to get in touch.

Pharmacy Weight Loss Darton

GPhC Registration No. 9012511

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

We aim to respond to all enquiries within 48 hours.