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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Darton

Pharmacy Weight Loss Darton | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Darton is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Darton and the surrounding UK. We operate in full compliance with General Pharmaceutical Council standards and all applicable UK legislation governing the supply of medicines.

2. Eligibility

To use our services, you must be aged 18 or over and a resident of the United Kingdom. You must complete our online consultation honestly and accurately. We reserve the right to refuse service to any individual where our clinical team determines it is not appropriate or safe to proceed.

Weight loss treatments will only be prescribed where clinically suitable based on your health information, BMI, and medical history. Providing false or incomplete information may result in cancellation of your order and could pose a risk to your health.

3. Prescriptions

All prescription medications are issued only following review and approval by one of our GPhC-registered pharmacists or an authorised prescriber. Submission of a consultation form does not guarantee the issue of a prescription.

Prescriptions are issued at the sole clinical discretion of our team. We may request additional information, GP letters, or blood test results before approving any prescription. Prescriptions issued through our service are valid for use only within our pharmacy unless otherwise stated.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely. Prices displayed include VAT where applicable.

You will not be charged for any prescription that is declined by our pharmacist. In such cases, a full refund will be issued within 5–10 working days. We reserve the right to amend pricing at any time; however, the price confirmed at checkout will apply to your order.

5. Delivery

Orders approved by our pharmacist will be dispatched within 1 working day of approval. Delivery times thereafter are subject to the carrier's standard timescales. We are not responsible for delays caused by third-party couriers, adverse weather, or circumstances outside our control.

Medicines will be packaged discreetly and in accordance with pharmaceutical storage requirements. You are responsible for ensuring someone is available to receive temperature-sensitive items where applicable.

6. Cancellations and Refunds

You may cancel your order before it has been approved by our pharmacist by contacting us immediately. Once a prescription has been issued and the order dispatched, we are unable to accept returns of prescription medicines in accordance with UK law and pharmaceutical regulations.

If your order is declined by our pharmacist, you will receive a full refund. If you experience a product fault or delivery error, please contact us within 48 hours of receipt and we will investigate promptly.

7. Medical Disclaimer

The information provided through our service is for general informational purposes and does not constitute a substitute for professional medical advice from your GP or a specialist. Our service is a supplement to, not a replacement for, primary healthcare.

If you experience any adverse effects after taking medication supplied by us, stop use immediately and seek medical attention. Always inform your GP of any medications prescribed through our service. We accept no liability for health outcomes arising from inaccurate information provided during the consultation process.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide our pharmacy services and will never be sold to third parties.

We aim to respond to all data-related enquiries, including subject access requests, within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Darton via our website or registered correspondence address. We are committed to resolving any concerns promptly and professionally.